Privacy Policy

Last Updated: 10 July 2025

1. Introduction

Welcome to Cell Therapy Manufacturing Excellence ("we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, and share information when you visit our website, [Your Website URL], or engage with our services.

2. Information We Collect

We collect information in the following ways:

  • Information You Provide to Us: This includes personal information you provide when you contact us through a form, schedule a consultation, subscribe to our newsletter, or otherwise communicate with us. This may include your name, email address, phone number, job title, and company name.

  • Information We Collect Automatically: Like most websites, we may collect non-personal information automatically as you navigate our site. This may include your IP address, browser type, operating system, and information about your browsing behavior (such as pages visited and time spent on the site) through the use of cookies or similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To respond to your inquiries, schedule consultations, and deliver the services you request.

  • To Communicate With You: To send you information about our services, articles, and other content we believe may be of interest to you, where we have your consent to do so.

  • To Analyze and Improve Our Website: To understand how visitors use our site so we can improve its functionality, content, and user experience.

  • For Business Operations: For standard business purposes such as billing, administration, and meeting our legal obligations.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We will only share your information in the following limited circumstances:

  • With Your Consent: We may share information with third parties when we have your explicit consent to do so.

  • With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., website hosting, email services). These providers are obligated to protect your information and are not permitted to use it for their own purposes.

  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the site or the public.

5. Data Security

We take reasonable and appropriate measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these may include the right to:

  • Access the personal information we hold about you.

  • Request that we correct or update your personal information.

  • Opt-out of receiving marketing communications from us at any time by using the "unsubscribe" link in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to other websites not operated or controlled by us. The information that you share with third-party sites will be governed by the specific privacy policies and terms of service of those sites, not by this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.